Terms of Use and Conditions
By using the site, you are accepting the following terms and conditions:
Pricing
All prices shown on this website are in New Zealand Dollars, and are subject to change without notice, and include any applicable GST. We are a Tax Registered Business and will provide a tax invoice with all goods sold. The shopping cart will display the total (incl. GST) price.
We reserve the right to add additional freight charges in unusual circumstances, such as extra large, heavy or difficult items, or shipping to remote areas from our location. Otherwise shipping is flat rate of $6.00 and if spend is over $80.00 then shipping will be free.
Prices change from time to time; we do endeavour to be accurate, and we will contact you if a price has changed significantly from our published price when you place your order. Please note that, prices on many items are changing over time, and we can’t credit or refund the difference for any price drop after we have sent out your order.
Ordering
When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order.
By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.
Delivery Policy
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Delivery Method and Labelling: We aim to dispatch and deliver your order to you as quickly as possible. Your purchase will be delivered to your door via Courier
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No Signature Required: All deliveries will not require a signature unless specifically stated by you.
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Despatch Notification: We will notify you by email when your order has been despatched.
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Delivery Times: We aim to deliver within 7 days if your item is in stock. All back orders will be delivered within 21 days unless personally notified.
Returns Policy
It's our aim at Aubrey Podiatry to provide a Returns service that is totally hassle-free for you.
We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully and the item is in the sellable condition with all parts of the product tags and box included. If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.
Returning and Item
How to:
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Put your unused labelled item for return back in it's original packaging.
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Post the item back to Aubrey Podiatry 45 Heaton Street, Timaru, New Zealand. Include your name, phone number and e-mail address with the item.
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We will be in touch by e-mail if there are any issues or when your return has been processed.
Here are some guidelines to help you get the best and fastest return service:
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Each returned item should be in it's original packaging with the manufacturers labels attached. Please do not tape or attach labels directly to the retail packaging.
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We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy and we may request that you pay for the shipping of such goods back to you.
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It can take up to 7 working days for us to receive your return, depending on which postal service you use. However, once we receive your goods, we will inspect and process them within 48hrs. As soon as your return has been processed by our team we will email you to let you know. In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please get in touch with our Customer Service Team.
Copyright
The material featured on this site is the copyright of Aubrey Podiatry Ltd unless otherwise indicated. It may be reproduced free of charge in any format or medium, provided it is used for noncommercial, informational purposes only. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. For any other proposed use of the material on this site, please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.
Names, images, and logos
The names, images, and logos identifying Bi and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of Aubrey Podiatry Ltd or third parties. If you have received approval to link to the Aubrey Podiatry website you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be directed to the website owner via email at info@aubreypodiatry.com. Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address.
Disclaimer
Aubrey Podiatry makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will Aubrey Podiatry be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website.
Linking to the website
You must ask permission to link directly to pages hosted on this site. Please contact the website owner at info@aubreypodiatry.com. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.
External links on the website
We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.
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Privacy Policy
We do not log personal data/ information without your input and permission, and when this permission is given it is not linked to statistical information that we gather.
Web server statistics
Our web server makes a record of your visit and logs the following information for statistical purposes:
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your server IP address
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the date and time of your visit
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the pages accessed and documents you downloaded
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the browser you are viewing the site with
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the referring URL / website e.g. a search engine
Recording of details
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Aubrey Podiatry Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
Who do we collect your personal information from
We collect personal information about you from:
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you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
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third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
We collect personal information indirectly :
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when, a Aubrey Podiatry user records data about someone other than themselves. This could include when healthcare professional records information about a patient.
How we use your personal information
We will use your personal information:
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to verify your identity
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to provide services and products to you
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to market our services and products to you, including contacting you electronically (e.g. by email for this purpose)
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to improve the services and products that we provide to you
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to bill you and to collect money that you owe us, including authorising and processing credit card transactions
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to respond to communications from you, including a complaint
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to conduct research and statistical analysis (on an anonymised basis)
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to protect and/or enforce our legal rights and interests, including defending any claim
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for any other purpose authorised by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
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another company within our group
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any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
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other third parties (for anonymised statistical information)
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a person who can require us to supply your personal information (e.g. a regulatory authority)
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any other person authorised by the Act or another law (e.g. a law enforcement agency)
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any other person authorised by you.
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, contact use through the contact page. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information. We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
Contacting Us
You can contact us through our website contact page, if you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information.
We will only record your email address or other details you provide if you send us a message to request more information, for example by signing up for our newsletter or emailing an enquiry.
Your details will only be used for the purpose for which you have provided them and will never be added to any mailing list without your prior permission. We will not use or disclose your details to a third-party without your consent.
Our Privacy Policy and our approach to privacy adheres to the New Zealand Government's National Privacy Principles contained within the Privacy Act. If you have a question about our Privacy Policy, or would like to gain access to information we might hold about you, please contact us at info@aubreypodiatry.com
Website owner information
Aubrey Podiatry
300 Hilton Highway,
Timaru
03 6889019